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Documentation Index

Fetch the complete documentation index at: https://helpdesk.quso.ai/llms.txt

Use this file to discover all available pages before exploring further.

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Understanding Storage Policy

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Storage Allocation by Plan Type

Our platform offers different storage allocations for your videos based on your subscription plan:
  • Essential Plan: 25 GB
  • Lite: 10 GB
  • Growth Plan: 75 GB
Note: On the free plan, data is retained on your account for up to 7 days, while any kind of data is archived.

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Storage Categories

Your storage is divided into three main categories:
  1. Projects
Storage Article Projects Jp
Important: Deleting a project will remove:
  • Uploaded Video and all its content.
  1. Downloads Storage Article Downloads Jp
    Important: Deleting a download will also:
    • Remove all associated social media posts.
  2. Brand Assets Storagearticle Brandkit Jp
    Includes:
    • Logos
    • Outros
    • Fonts
    • Images
    • Videos
    • Audio files
    • Background images
    Important: Deleting a brand asset will:
    • Delete brand assets from editor/downloaded drafts.
    • Remove deleted assets from brand templates

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Storage Management

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Storage Usage Tracking

Storage Article Management Jp A dedicated storage tab will be available in the Settings section You can view:
  • Total available storage
  • Used storage
  • Breakdown of storage usage by category

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Storage Alerts

When your storage reaches 90% capacity, you’ll see:
  • A banner on the Home Screen

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When You Exceed Storage Limits

  • New project uploads will be locked
  • All subsequent imports will be disabled
  • You will receive an email notification when a project is locked

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Resolving Storage Issues

You have two options to unlock your projects:
  1. Free Up Space
    • Review your storage under the Settings page (Quso Cloud)
    • Delete unused items to reclaim storage space
  2. Purchase Additional Storage Storage Add-on Options:
    • 50 GB: $2/month
    • 100 GB: $4/month
    • 500 GB: $15/month
    • 1 TB: $30/month
    • 2 TB: $60/month
    • 5 TB: $150/month

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Managing Your Storage

You can individually delete items from:
  • Projects
  • Downloads
  • Brand Assets
This helps you reclaim storage space as needed.

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Best Practices

  • Regularly review and clean up unused projects, downloads, and assets
  • Consider upgrading your plan if you frequently approach storage limits
  • Plan your storage usage strategically.